Medical Records
Need a Medical Record?
To access or receive copies of your medical record, or to authorize HealthCARE Express to release your medical information to another facility or individual, you must submit a request with a signed authorization form to the Medical Records Department at HealthCARE Express.
Below we have infromation for the cost of medical records and how to request them.
Cost for Medical Records
We charge a fee for medical records to cover the costs of copying, mailing, and/or other supplies associated with your request. Upon receiving your request, we will inform you of the fee with an invoice.
Initial medical record fee: $7.50
Pages 1–25: $1.00 per page (up to $25.00)
Additional pages (26–500): $0.50 per page
Postage expense: rates vary based on the size of the medical record
Affidavit/notary fee: $15.00
X-rays or diagnostic imaging: $8.00
All records will be mailed or faxed when the invoice and payment have been received. Please call (903) 791-9355 if you have any questions about charges for medical records.
Submit a Medical Records Request
To submit your request, fax, mail, or deliver the appropriate signed authorization form to our Medical Records Department:
HealthCARE Express
Attn: Medical Records
3515 Richmond Road
Texarkana, Texas 75503
Fax: (903) 484-1424
Phone: (903) 791-9355
Our Medical Records Department is open Monday – Friday, 8:00 AM to 5:00 PM.
If you have questions about your health record, please call us at (903) 791-7355.